2013 SPA WINNER - Sara Lewkowicz

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Overwhelmed by frustration at a long flight delay, as well as by the prospect of transporting two small children all the way to Anchorage, Maggie closed her eyes and tried to calm herself down. Her grandfather had been given special permission by the airport to come to the gate with her to help her care for Memphis and Kayden. After a flight delay that lasted several hours, they were told the flight had been cancelled and were sent home. They flew to Anchorage the following day.